推荐文章：How David and Lilly Got Togeth
推荐文章简介：
“It looked so important,” the assistant said. “Some poor person is probably looking for it 5)frantically. It must have fallen out of his pocket or book.” Lilly glanced
英：
There are numerous variations as to how a business call might proceed. Following are some examples:
Salutation
● Good afternoon
Identification
● This is Jane at ABC Corporation
● ABC Corporation. Solanis here.
● Jane Solanis. ABC Corporation.
(it’s acceptable to state either your first or last name only, or both)
Offer of Service
● What can I do for you?
● Can I help you?
● Who would you like to speak to?
Responses
● May I speak to…
● Please hold.
● She’s in a meeting.
● He’s out of town.
● She’s unavailable right now.
● May I take a message?
● Can you tell me when … will be in?
● Please have … call me back.
中：
商务电话会根据具体情况，有多种应答和问候方式。看看下面的例子：
招呼
● 下午好。
身份确认
● 我是Jane，这里是ABC公司。
● ABC公司，我是Solanis。
● Jane Solanis, ABC公司。
（说出你的名或姓，或是都说出来也可以。）
提供服务
● 我能帮你做什么？
● 需要帮助吗？
● 请问你找谁？
回答www.51education.net
● 我想和……通话。
● 请稍等。
● 她在开会。
● 他出城了。
● 她现在不太方便接电话。
● 要留口信吗？
● 你能告诉我…什么时间在吗？
● 请……给我回电话。
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